Our crisis prevention service, Staying Well

Our Staying Well service is open for individuals at risk of going into crisis

Are you someone who would benefit from extra support to stop you having a mental health crisis?

Or are you a mental health professional and looking for crisis prevention support for someone?

West Sussex Mind's Staying Well is an out-of-hours service (evenings and weekends), offering a safe alternative for people who might otherwise go to A&E when this isn't the best place for them. Unlike A&E, you will need to pre-arrange your visit on the day you hope to attend.

Call Staying Well on 01903 268107 or email sww@westsussexmind.org. Please call during our opening hours (Mon to Fri 5-10.30pm;
Sat and Sun 12-10.30pm)

Staying Well, in central Worthing, is run and staffed by a team of mental health and peer support workers in partnership with local NHS services and other charities. We offer:

  • a safe and welcoming environment, where you can access low-key activities such as colouring, crosswords, card games, to support your well-being
  • face-to-face support from the Staying Well team who can listen, support you to develop a well-being plan, and let you know about other services and organisations which may be able to help you.

If you are over 18, live in West Sussex and are struggling to cope out of hours, you can contact us yourself or be referred by someone who is supporting you such as a professional, family member or friend.

Anyone referred to Staying Well will receive a call from one of our workers who will discuss what support is needed and get your consent to find out more about you.

We are open seven days a week: Monday to Friday, 5pm to 10.30pm and Saturday and Sunday, 12pm to 10.30pm. You can arrange your visit by calling Staying Well on 01903 268107 or emailing sww@westsussexmind.org. If you would like to speak to the Staying Well team, please call during our open hours.

If you are unable to come due to travel limitations, some remote support is available via Attend Anywhere (video call).

The service is not a drop-in and individuals need to phone in advance on each day prior to attending.

For professionals

Is this the right service? Follow this referral pathway chart here

Check list for referrals from Sussex Partnership professionals here

Download and complete a referral form here

For individuals

If you think you need evening and weekend support to help you manage your mental health during a difficult period, and are already working with a mental health professional, please speak to them about being referred.

If you would like to contact the team for help directly yourself, you can email sww@westsussexmind.org or complete the referral form above.

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