Performance and Development Officer

September 2021

Are you a motivated and organised individual with experience of handling performance data and working with CRM databases, looking for an interesting and rewarding new opportunity?

Salary: £15,000 (Full time salary £25,000)

Hours: 22.5 hours per week

Location : Based in Southwick and/or Worthing with potential for hybrid working. Occasional travel across West Sussex is required as part of this role.

In this new role, the Performance and Development Officer will assist the Performance and Development Manager with collating and reporting on performance data and information; helping with the development of quality assurance processes; and contributing to the management of our programme of service and operational policy reviews.

The successful candidate will:

  • Have experience of extracting and collating data from CRM databases
  • Have strong experience of using Microsoft Excel to create and edit spreadsheets
  • Have experience of supporting other people to use CRM databases or other IT tools
  • Have excellent written and verbal communication skills, with experience of working in partnership with colleagues and staff teams
  • Be highly organised, able to prioritise and work independently
  • Have a strong understanding of confidentiality and the principles of data protection
  • Be confident in using IT tools such as Microsoft Office, Sharepoint and Outlook
  • Be flexible and able to adapt their skills to meet the requirements of an organisation in a period of growth and change

The environment is friendly and supportive, where you will be encouraged to learn and develop. We are open to applications from individuals who have worked in the commercial sector but some knowledge and experience of working in a charity is desirable and an interest and commitment to our work is essential.

Please find below an application form, guidance notes, competency framework, job description and equal opportunity monitoring form.

For an informal chat about the role, please email

Please email completed applications to:

Please note we are unable to provide sponsorship for this post, you must therefore be able to demonstrate your eligibility to work in the UK.

This post is subject to a basic DBS check.

Closing date: 12 noon on Wednesday 27th October 2021

Interview date: Monday 8th November 2021

Application Form

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Guidance Notes

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Competency Framework

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Job Description

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Equal Opportunity Monitoring Form

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