West Sussex Mind has been awarded the Mind Quality Mark.
The Mind Quality Mark is a rigorous quality assurance standard, which sets the bar of good practice and legal compliance for all organisations in the Mind Federation.
Local Minds are reviewed against the Mind Quality Mark standards every three years. The reviews are led by people with lived experience of mental health problems and senior leaders from other local Minds. They are based on a robust assessment of documentary evidence, as well as interviews with and survey responses from trustees, staff, volunteers and people who use services.
To achieve the Mind Quality Mark, local Minds must be well-run organisations delivering safe, life-changing support for people with mental health problems.
High standards and continuous improvement
Our CEO Kerrin said: "We're thrilled to achieve our Mind Quality Mark, which sets high standards for all our services, as well as our organisational systems and processes.
"Huge thanks to all our wonderful staff, trustees, volunteers and service users who contributed to this award. Thank you also to our colleagues at national Mind, people with lived experience and peers from the network review team for providing such thoughtful and constructive feedback.
"This has allowed us to continue to develop and grow as an organisation, as well as celebrating our successes. We are fortunate to have such a great network of support.”