Our impact

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The work we do makes a real difference to people's lives

Making a difference

Through our work we want to:

  • change attitudes and increase knowledge and understanding around mental health so that people living with mental health problems feel less stigmatized and isolated and ask for help when they need it

  • help people with mental health problems to achieve their own personal goals to enable them to get the support they need and effectively to manage difficulties themselves and be socially connected.  

How we demonstrate the impact we are making

  • Surveys and questionnaires – Where we are supporting individuals we ask them questions at regular intervals to assess whether our work is making a difference. Once a year we do an annual survey of all of our service users to ask them what benefits they get from our services as well as how we can make improvements. Read our 2017 annual survey here. At the end of every training course and Open Minds workshop we run we ask participants to say how the session has benefited them. For some courses we follow this up after a few months to see how people have used the learning from the course. 


  • Case studies and stories – We think the most powerful way to demonstrate the impact we are making is for people who have benefited to tell the difference our support has made in their own words. We ask individuals to write these down so we can share them and also to speak about their experiences at events.

  • Annual impact report – Our annual impact report is a summary of the impact we consider we have made over the previous year.

Our latest annual impact report

Please click here to read our Impact Report 2018 which highlights how appropriate support can make a real difference to people who are experiencing mental health problems.

To read our annual report and financial statement year ending 31st March 2018 please click here 

Our impact, your stories

Mental health and me

In her own words Rachel shares her experiences of post natal mental health and finding support.

Rachel's Story

What Time to Change has done for me

Read Amanda's story about what Time to Change has done for her.

Amanda's Story

Volunteering with West Sussex Mind

Read Rhiannon's experience of volunteering with us.

Rhiannon's Story

About us

Please support us

No one should have to face a mental health problem alone. We’re a charity and rely on your support to continue our work. Find out how you can donate and give someone hope.


Crisis support

If you need to talk to someone urgently, please click here to get help.

Crisis support

Get in touch

If you’d like to contact us by phone, email or social media, please click here for our contact details.

Get in touch

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About us

We won't give up until everyone experiencing a mental health problem gets support and respect

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Mental health support

We support people of all ages, carers and families who are affected by mental health problems.

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Mental health training

Are you a professional, parent or carer looking for training courses in mental health?

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Get involved

Making a donation, raising funds, volunteering, helping us raise awareness …there are plenty of ways you can support us

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