What happens when I get help?

What to expect when you get support with West Sussex Mind

We want to reassure you

If you’re thinking of coming to us for support with your mental health, you might be wondering what to expect. We want to explain what happens and reassure you that we are friendly, welcoming and non-judgemental.

Every person's needs are different, but this is broadly how support with West Sussex Mind might work and develop:

  • Help Point. Most people come to us through our Help Point phone service (open Monday to Friday, 10am to 4pm). This is an opportunity to talk through your needs and find out about resources or other services that can help.
  • Mental health support. You may then be put in contact with one of our mental health support workers, who will work on a support plan with you and help define your needs and goals.
  • Social activities. You may be offered to join our activity groups, from social get togethers and painting to running and poetry, to help you meet other people who are experiencing problems and build your confidence.
  • Peer support. Peer mentor volunteers with lived experience of mental health themselves can support you with practical tasks and share their experience.
  • Befrienders. If requested, our volunteer befrienders can call you regularly to offer companionship and practical support and reduce feelings of isolation.

You can call our Help Point, Monday to Friday, 10am-4pm on
0300 303 5652

or email helppoint@westsussexmind.org

We're a member of Pathfinder West Sussex

As a member of Pathfinder West Sussex, our support hubs are linked to a network of mental health services across the county. Pathfinder West Sussex is an alliance of organisations working together to enable people with mental health support needs, and their carers, to improve their mental health and well-being.

> pathfinderwestsussex.org.uk

Ready for help? Simply complete the short form here. We aim to get back to you within four working days. During busy times, it may not be possible within that time period.

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