Join a service user forum
Service user forums are one of the most important ways we get feedback from people who use our services – to help us shape what we offer and change things where necessary. The meetings are in person and generally last for an hour.
There are service user forums for each for our support hubs – in Worthing, Littlehampton, Southwick and Midhurst – where people in those areas meet to discuss specific issues, for example, important policy changes, and to give general feedback about our support and social activities. A service user representative leads the meetings and West Sussex Mind staff attend.
The forums help us consult with you on specific issues, determine what is and isn’t working, and adapt accordingly. A good recent example of where we made changes in response to feedback is in Worthing, where people told us that they sometimes find it hard to attend social activity groups during working hours and so we introduced a new weekly get together in the evening.
Service user forums are your opportunity to put forward your ideas and help us design services that meet your needs. Please get involved and support them.
Note that there isn't a service user forum in Chanctonbury currently. But as we develop our offer in the rural communities, there will be various opportunities to feed back through individual community groups.
