IT Support Volunteer - Worthing

The Business Team are looking for a motivated individual to provide IT Support within their team. This is an office-based role, appropriate for those seeking experience in IT, as well as those with prior professional experience looking to lend their skills to a charitable organisation.

Location & Time

Location: The Gateway, 8-10 Durrington Lane, Worthing, BN13 2QG

Days & times: 4+ hours one day per week

What's Involved

  • Assisting with IT support function, with the guidance of staff
  • Collating & organising data, potentially re-formatting if required
  • Updating & maintaining records
  • Facilitating basic software/hardware updates with guidance (for example, updating RAM & supporting Windows 11 upgrades)
  • Reporting information back to the team

What We Ask For

  • To adhere to all applicable West Sussex Mind policies and procedures when in your volunteering role with us
  • Confidence with IT & Microsoft applications
  • Good maths and English
  • Good organisational skills & attention to detail
  • Comfortable with following instructions and receiving feedback

How We Help Our Volunteers & Benefits

  • During the recruitment process volunteers are given access to our e-learning platform and assigned a few essential courses to prepare them for volunteering; this is then followed by a live Volunteer Induction that aims to bring the e-learning to life
  • You will meet new people, have the opportunity to learn new skills and take part in regular in-house training
  • We will reimburse pre-agreed expenses in line with West Sussex Mind’s policy
  • We will check-in regularly to ensure you are enjoying your volunteering role through 1-2-1s, volunteer meetings, social and learning networking days
  • This role may provide valuable in-house IT support experience for those pursuing a career in related fields

Volunteer Recruitment Process

For selected applicants there will be an interview with the Service/Project Managers

If successful, 2 references will be requested as part of the recruitment checks and 4 essential e-learning modules (totalling 2hrs) will be required to be completed before starting in the volunteer role

Because the role involves working with internal data and information, we need to complete a basic Disclosure and Barring Service check.

Support will be available for any technical, language or literary support required.

For more information, please email volunteering@westsussexmind.org

Ready to apply? Complete our Volunteering Application here!

Application Form