Listening Skills for Mental Health Conversations

Enabling your people to support wellbeing through better conversations

Creating a supportive workplace culture starts with effective communication. However, many employees and managers lack the confidence or skills to initiate and navigate conversations about mental health.

This workshop equips your people with practical listening and communication skills, helping organisations foster a culture of openness, trust, and early support.

Why this matters for your organisation

  • Encourage early conversations around mental health
  • Improve employee wellbeing and engagement
  • Strengthen psychological safety across teams
  • Enable managers to support employees effectively
  • Reduce escalation of mental health challenges

Workshop Overview

This practical session provides simple, actionable techniques to help employees feel more confident starting and managing conversations about mental health.

What your teams will gain

Participants will be able to:

  • Start meaningful conversations
    Learn how small changes in language can make it easier for others to open up.
  • Listen more effectively
    Develop active listening skills to better understand and support colleagues.
  • Respond with confidence
    Gain practical tools to guide conversations in a supportive and appropriate way.
  • Signpost support
    Understand how and where to direct colleagues to appropriate internal or external support services.

Who should attend

  • Employees at all levels
  • Line managers and team leaders
  • HR and People teams

Find out more about this course and our other training opportunities

Enquire now

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